Romakn™ is owned and operated by Shenzhen Gaomuyi Technology Co., Ltd. | Legal Representative: Gao Shijia
Customer Support: service@romakn.com | Business Address: Unit 4D82W, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen City.

These Terms and Conditions apply to orders and customer interactions conducted through the Romakn™ website.

Product Information

We aim to provide useful descriptions, images, specifications, and product information.

Small differences in packaging, display appearance, or non-material manufacturing details may occur. Electronic product compatibility should be reviewed before ordering.

Orders

Orders submitted through the website are subject to product availability and successful processing.

Romakn™ may contact customers if additional information is reasonably necessary to clarify delivery details, product selection, availability, or another order-related matter.

Delivery

Orders are fulfilled according to our Shipping Policy. Delivery services or fulfillment functions may involve suitable third-party providers.

Returns and Refunds

Eligible return and refund requests are handled according to our Return Policy.

Customers should contact us before sending an item back so the proper return destination and instructions can be provided.

Customer Use

Customers should use electronic products in accordance with provided instructions and reasonable intended use.

Damage resulting from misuse, unauthorized alterations, or use inconsistent with product guidance may affect return eligibility.

Policy Updates

We may update these Terms and Conditions when reasonably required to reflect website, operational, or legal changes.

Changes do not remove rights that customers may have under applicable law.

Questions may be sent to service@romakn.com.