Privacy Policy

Romakn™ IS OPERATED BY

Shenzhen Gaomuyi Technology Co., Ltd.

Legal Representative: Gao Shijia

Official store operator providing customer support and business communication.

Customer Service

For order updates, product guidance, returns, warranty questions, or technical support, contact Customer Care by email and include your order number and a clear description of your request.

Customer Service Hours
08:00 AM–10:00 PM
Registered Address
Unit 4D82W, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen City

Privacy Policy

Romakn™ is owned and operated by Shenzhen Gaomuyi Technology Co., Ltd. | Legal Representative: Gao Shijia
Customer Support: service@romakn.com | Business Address: Unit 4D82W, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen City.

Privacy at Romakn™

Romakn™ respects the personal information provided by visitors and customers while using our website and services.

Information We May Handle

Depending on your interaction with the website, information may include:

  • Contact information.
  • Delivery details.
  • Order-related records.
  • Customer support communications.
  • Device or browser information.
  • Website interaction information.

Why Information Is Used

Information may be used to operate the store, process orders, provide customer assistance, communicate service information, maintain website functionality, detect misuse, and improve the customer experience.

Service Providers

Certain information may be shared with service providers when reasonably necessary for website operation, order fulfillment, delivery, technical support, security, or other legitimate business functions.

Such access should remain limited to the purpose for which the service provider is engaged.

Privacy Requests

Where applicable, customers may ask about personal information associated with their interaction with Romakn™, or request reasonable correction or deletion.

Privacy-related requests can be sent to:

service@romakn.com