Shenzhen Gaomuyi Technology Co., Ltd.
service@romakn.com
Registered address: Unit 4D82W, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen City
Romakn™ Support Desk
Romakn™ is operated by Shenzhen Gaomuyi Technology Co., Ltd. .
For questions about Romakn™ products, orders, delivery information, product use, or return requests, customers may contact our support team by email.
To help us review an inquiry efficiently, please include the order reference when the question relates to an existing order. For product questions, including the product name or model shown on the product page can help us identify the correct item.
If an item arrives with a visible condition issue, incorrect component, or packaging concern, customers may include clear photographs when contacting support. These materials help us understand the issue without unnecessary back-and-forth communication.
Support correspondence should contain only information relevant to the request. Customers should not send passwords or unrelated confidential information.
For an existing case, replying within the same email conversation helps keep the request organized.
Contact Shenzhen Gaomuyi Technology Co., Ltd. at service@romakn.com.