Shenzhen Gaomuyi Technology Co., Ltd.
service@romakn.com
Registered address: Unit 4D82W, 4th Floor, Building 213, Tairan Technology Park, No. 113 Tairan 4th Road, Tian'an Community, Shatou Subdistrict, Futian District, Shenzhen City
Romakn™ Product Questions
Romakn™ is operated by Shenzhen Gaomuyi Technology Co., Ltd. .
How can I check whether a Romakn™ accessory works with my device?
Review the connector type, supported devices, dimensions, interface information, and compatibility notes on the relevant product page.
Are cables and accessories always included?
Only the components listed in the product description or package contents section should be considered included.
Why can the product color look slightly different on my screen?
Screen settings, lighting, photography, and production batches can create small visual differences in color or finish.
How should portable electronics be stored?
Keep them in a clean, dry environment and avoid conditions that may expose the product to excessive heat, moisture, pressure, or impact.
What should I do before using a charging or connectivity accessory?
Confirm that the device, connector, and supported specifications match the information provided for the product.
What if an electronic item does not appear to work correctly?
Check the supplied instructions and basic connection requirements first. If the issue remains, contact our support team with the product name, order reference, and a description of the problem.
Where are dimensions and specifications listed?
Available technical details are shown on the individual product page.
Contact Shenzhen Gaomuyi Technology Co., Ltd. at service@romakn.com.